Orders
Processing time
Orders are typically processed within 1 to 3 business days, excluding weekends and holidays. If an item is unavailable or an order needs review, we will contact you by email.
Shipping Policy
Filter Media Depot sells and ships replacement fleece rolls to customers in the United States. Available shipping options, delivery estimates, and any shipping charges are shown at checkout before payment.
United States
US shipping
Economy shipping is $5.99 for orders shipped within the United States. Orders over $59.99 ship free. When available at checkout, expedited shipping is $14.99 and express shipping is $29.99.
Delivery
Delivery estimates
US economy delivery is usually 3 to 7 business days after processing. US expedited delivery is usually 2 to 4 business days after processing, and US express delivery is usually 1 to 3 business days after processing.
Service area
United States shipping
Orders ship to United States delivery addresses.
Lost or damaged packages
If your order arrives damaged or appears lost in transit, email support@filtermediadepot.com with your order number and photos of any damaged packaging or products.
Shipping and return policy consistency
Shipping costs and return terms shown at checkout should match the policies on this site. If you see a mismatch before placing an order, contact us at support@filtermediadepot.com so we can review it.