Privacy Policy

Filter Media Depot respects customer privacy and uses personal information to operate this storefront, process orders, provide customer support, improve the shopping experience, and comply with applicable legal obligations.

Filter Media Depot supplies replacement aquarium filter fleece rolls for customers in the United States.

Information we collect

Depending on how you use the store, we may collect contact details, shipping and billing information, order details, payment-related information processed through our payment providers, communications with support, device information, and usage information such as pages viewed and cart activity.

How we use information

We use information to process orders, arrange shipping, respond to support requests, manage returns, prevent fraud, improve the website, and send transactional or marketing communications where permitted.

Service providers

Our store is powered by Shopify. We may share information with service providers that help with ecommerce hosting, payment processing, order fulfillment, shipping, analytics, security, and customer support.

Advertising and analytics

We may use cookies, pixels, and similar technologies to understand store activity and support future advertising. Depending on where you live, you may have rights to opt out of certain targeted advertising or data sharing activities.

Your choices

You can use our Data Sharing Opt-Out page where applicable. You may also contact us to request access, correction, deletion, or other privacy rights available under applicable law.

Contact

For privacy questions or requests, email support@filtermediadepot.com.